Thank you for visiting Redstart Birding! We value each of our online visitors and strive to protect your privacy. To that end, we have provided this policy to explain the ways in which we collect and use information to support our relationship with you. In addition, we list the options you have to control the way information is collected from your computer.
Notification of Changes
A Special Note Concerning Children
We respect the privacy of children, and do not collect any more personal information than reasonably necessary to enable them to participate in the activities we offer on our website. We do not have any agreements with outside organizations to collect personal information on our site. The information we collect from children is used to respond to children's specific requests to participate in activities such as contests or sweepstakes, voting in polls or otherwise expressing an opinion, or submitting questions and/or comments.
We do not hold information or share children's personal information with anyone other than those who provide support for the internal operations of the website and our agents (e.g., contractors who provide fulfillment services or technical support to the website). Parents can request the information that we have collected from their children online, prevent the further use or maintenance of such information, or direct the deletion of their children's personal information by emailing us at [email protected].
Customized Web Experience
At RedstartBirding.com, we use tiny pieces of information called "cookies" that help the site remember preferences that you set during a previous visit. We use them to control features you have accessed previously or to customize your web experience as you travel through our site.
"Session" cookies are used to improve navigation, facilitate during the online subscription process, and collect statistical information on the site. They are erased once you exit your web browser or turn off your computer.
"Persistent" cookies are more permanent bits of information that are placed on your computer hard drive, and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving information you previously provided (such as user's identity, name, and e-mail address), helping to determine what areas of the site visitors enjoy most, and customizing the website to suit your preferences on an ongoing basis. Persistent cookies used at the BWD Nature Shop do not store personally identifiable information; they merely tell us what features you have accessed during previous visits to our site.
You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide to accept or reject it. To learn more about cookies and how to specify your preferences, please search for "cookie" in the "Help" portion of your browser. Please note: if you choose to decline cookies, you may not be able to fully experience the interactive features we offer at Redstart Birding.
When you attempt to add an item to your "shopping basket" or access any other "secure" page on this web site, we ask that you log in or register if you haven't already done so. Our servers use the latest secure socket layer (SSL) protocol to encrypt all sensitive information. We also ask for information during the checkout process. The information you provide is used in the following way:
Name and Address: This information is used as defaults for billing and shipping information during the check out process. We also use this information to confirm the identification of callers when calling in to return items.
Telephone Number: This information is used to contact a customer if an urgent problem arises with their order, for calling back customers to our service department in case of disconnection, and for caller identification.
Password: This information provides each customer with private access to his or her personal information. Passwords are encrypted and stored in our secure database server and are not decrypted or shared with anyone.
E-mail Address: This is the unique identifier for each customer and is used by customers with the password to gain access to their personal and sales information. It is also used during order processing to notify customers of order status and customer service issues.
Shipping and Billing Address Information: This information is used for processing orders and is saved with each order as a "receipt". You view all previous orders by logging on using you E-mail Address and Password.
Order Information: This includes item, price, shipping, and tax information. This information can be used elsewhere in the system to provide references to another customer (e.g., "Those who purchased this item also bought...").
Access, Correction, and Deletion of Your Information
If you have created an account at the Redstart Birding and wish to notify us of a forthcoming change in your mailing address, you can update your contact information by logging in to your account at the store and making the necessary changes.
To keep other personally identifiable information that you provide via this site accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession, or to delete your information from our contact list.
Opt-out/Opt-in Policies and Our Online Forms
Online forms at Redstart Birding may ask you to submit personally identifiable information in order for you to benefit from the services we offer (such as newsletter subscriptions and order processing). The information you provide is used to process your order and notify you about developments in regard to that order.
On occasion (monthly at most) you may receive information regarding special offers or announcements specifically from Redstart Birding, which we feel may be of interest to our customers. If you prefer not to receive this type of special service you may opt-out at any time. Our emails contain opt-out instructions specifically for emailed communications. You may opt-out of mailed offers and announcements by contacting us. We will do our best to insure that you will not receive similar offers in the future.
User-generated content includes all text, graphics, or other materials that our website users submit to the Redstart Birding. This content, whether publicly posted or privately transmitted, is the sole responsibility of the person who submitted it.
To post user-generated content, you must become a registered user. Registrants must create a user ID and password. Users younger than 18 years of age must have a parent/guardian's permission to use or post user-generated content.
Redstart Birding makes a good faith effort to prescreen user-generated content submitted to the Redstart Birding. We do not guarantee the accuracy or reliability of any user-generated content, nor do we endorse any opinions expressed therein. You acknowledge that any reliance on user-generated content will be at your own risk.
Your user-generated content is not confidential or proprietary. By submitting user-generated content to Redstart Birding, you grant a non-exclusive, non-revocable, perpetual right for us to use it in any manner, including the right to change, create derivative works, sublicense, assign, and commercialize without any payment due to you.
User-generated Content Posting Rules
Please use the following guildelines when posting user-generated content on our website:
- Stay on topic. Post only constructive comments and questions.
- Please exercise good judgment and conduct. Do not post content that is offensive, libelous, defamatory, obscene, or pornographic.
- User-generated content cannot be posted for solicitation purposes. Do not post advertising or commercial content. Do not post any content that involves the transmission of junk mail, chain letters, or "spam" mail.
- Stay honest and legal. Do not post any content that is intentionally misleading, inaccurate, fraudulent, or that promotes illegal activities. Do not post any content designed to interrupt, destroy, or limit the functionality of the website.
Internet Commerce and Data Security
Redstart Birding is committed to ensuring data security with respect to online purchases made on our website. On all forms involving credit card payment, we protect transmissions with industry standard Secure Socket Layer (SSL) encryption. If you would like to subscribe to one of our publications or make a purchase in our store, but do not wish to provide your credit card information online, you may call us toll-free at 1-800-879-2473 (Monday through Friday, 8 a.m. to 5 p.m. EST). Our customer service representatives will take your order over the phone.
Third-party Advertisements and Websites
Disclosure of Information to Third Parties
- We share visitor and customer information with trusted companies, service providers, and contractors who fulfill orders, offer products and services in connection with our website, or process online credit card transactions. These third parties are not permitted to use this information for purposes outside of the services they provide to Redstart Birding or our customers.
- We may also share information with law enforcement officials if required by applicable laws, court orders, or government regulations. Redstart Birding will have no legal responsibilities for such disclosures.
Scope of This Policy
For Further Information
Redstart Birding is owned, operated, and maintained by Pardson, Inc. If you would like to contact us regarding our privacy practices, please write to us at the following address:
P.O. Box 110
Marietta, OH, 45750